One day I realised I cannot use my built in camera anymore. Tried reinstalling original preinstalled Cyberlink Youcam software, but as you can assume if that worked - I wouldn't be here. Then I tried troubleshooting according to HP guide. The problem is there is no category called "Imaging devices" at all. Do you have any suggestions how to proceed in this situation? Go to Solution. Make sure when you're in Device Manager you are showing hidden devices.
If the webcam is missing it's possible that the Windows Image Acquisition service is corrupted or not working. Make sure this service is on automatic startup and not disabled. The CyberLink YouCam software only enables extended support of the webcam and does not actually contain drivers. The drivers come from Windows directly and are quite generic. I would suggest restoring the notebook to a time when it was working, and if that fails reinstalling Windows before replacing the webcam.
View solution in original post. Moreover, follow us on Facebook , Instagram , Twitter , and Pinterest for immediate updates. Sign me up for the newsletter! Published Date : Jul 09, Category : Driver Updater Windows. Table of Contents show. Harshita Sharma is a technical writer with quite a distinct understanding of the tech realm. She is a tech enthusiast who believes that tech knowledge should reach one and all and tries to convert the sketchy knowledge into the simplest possible form for making people understand the tech world better.
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